Downeast Bicycle Specialists is a full service bicycle parts and accessories distributor that services independent bicycle dealers across the United States. Its website and annual catalog feature thousands of items from over 100 manufacturers around the world. Downeast Bicycle offers same day shipping, competitive pricing, free freight, group and kit programs, and online ordering. It can ship with one to three day delivery anywhere in the continental United States. Downeast’s staff is very knowledgeable and are all cycling enthusiasts.
Downeast is proud to be recognized as outstanding among its competitors for quality customer service. In 2002 the National Cycle Dealers Association (NBDA) rated bicycle parts and accessory distributors across the country. Criteria included availability/timeliness, accuracy of order, warranty service, sales rep support, loyalty to independent bicycle dealers, profitability to store, marketing support and depth of product line. Out of 21 national and regional distributors Downeast had the highest average score.
Dave Kinsman and Steve Pucci started Downeast in 1982 as a part-time business. In 1999 Downeast was bought by Doug Moore, an active cyclist with extensive business experience in the hardware industry. In 2010 Jeff Cavicchi, a Downeast employee and Operations Manager, purchased a share of the business and joined Doug Moore in operating it. In 2013 Downeast was purchased by The Hans Johnsen Company, a family owned, Dallas, Texas-based company. Jeff Cavicchi continues to work for Downeast as its General Manager and Chief Operation Officer.
Post Office Box 226
178 Porter Road
Fryeburg, ME 04037
Phone: 207-935-4242 / 800-242-1043
Contact: Dana Deschenes